What healthcare settings do AHCAP members work in?
Association members are employed in a variety of settings including: acute care medical centers, academic medical centers, integrated delivery systems, multi-service health facilities, managed care providers, long term care, insurance companies, state hospital associations and a number of other work environments.
How can I become a member of the Association?
Becoming an Association member is simple! Just complete the secure on-line application or, print out the online application and mail it to AHCAP/AHA, Personal Membership Group, P.O. Box 75315, Chicago, IL 60675-5315. An application is also available via fax by calling the Association office at (312) 422-3700. As soon as your membership is processed, you will receive a new member e-mail and will begin to reap the benefits of membership.
How much are the membership dues?
Regular Membership $150 - This membership is geared toward individuals who serve as the administrative support to executive and senior management teams in hospitals, healthcare systems, state and metropolitan healthcare associations, or other organizations that have healthcare as their primary mission. Active members may hold leadership and committee positions. Chapter Membership is included for individuals joining from Tennessee, Missouri, Mississippi and North Carolina.
What are the benefits of membership?
Association membership offers you a wealth of benefits including print and online resources, networking opportunities, job-searching tools, and discounts to educational events. For complete benefit details, visit the For Our Members page.
If I join today, when will my membership expire?
Your membership will be active for a full 12 months. AHCAP bills members on an anniversary cycle throughout the year. Members are billed approximately 12 months after their join date.
New Members
If I join today, when will I receive my membership information?
Please allow 4 – 6 weeks for membership information to be processed. If you have not received your new member packet within 6 weeks of submitting your application, please contact the AHCAP offices at (312) 422-3700.
How do I register and create a AHCAP Online username and password?
See Using the AHCAP Webiste below.
How do I become more involved in AHCAP?
AHCAP encourages all members to participate fully in Association activities and governance. Members who are interested in pursuing leadership opportunities on a national level, please visit our Leadership/Volunteer Opportunities page of the AHCAP website.
Membership Information
Where do I find my membership number?
Your membership number appears on most mail you receive from the Association and at the top of every AHCAP News You Need e-mail. It is the number beginning with 000 above your name and address on the outside of each envelope. If you have trouble locating your membership number you can call the Association office at (312) 422-3700 or e-mail us at ahcap@aha.org.
How do I update my contact information?
The Association allows you to easily update your information online. The online form can be accessed by clicking on the Update Your Profile button under the Membership section of the site (login is required). If you prefer, feel free to mail your new information to AHCAP, One N Franklin, Ste 2800, Chicago, IL 60606, fax us the information at (312) 422-4577, call (312) 422-3700 or e-mail us at ahcap@aha.org and we will update your membership record.
Membership Renewal
How do I renew my membership?
Renewing your Association membership is simple! You will automatically receive an invoice when your membership is about to expire. At that point, you can either renew by phone, fax, online with a credit card, or via mail with a check/money order/credit card. If you have not received an invoice and it is time for you to renew your membership, please call the Association office at (312) 422-3700.
Association Products and Publications
What is the fastest way to learn about resources (books, white papers, benchmarking studies, etc.) available from AHCAP?
AHCAP is proud to offer a diverse selection of publications and products designed specifically to address the evolving demands of healthcare strategy professionals. To learn about our offerings, please visit the AHCAP Store.
Does the Association produce a membership directory?
The Association maintains a searchable directory of members on the website. The directory is accessible only to members and can be found in the Members Only section of site. (login is required)
Annual Conference
When and where is the 2009 Annual Conference and Exhibits?
The 2009 Annual Conference and Exhibits will be held June 10 – 12 at the Hyatt Tamaya Resort in New Mexico. Information about sessions, exhibits, continuing education credits and all other points of interest can be viewed in the patient and consumer advocate Annual Conference webpages.
Professional Development
How can the Association assist me in filling a new position or finding a job?
Whether you have an open position to fill or are seeking employment, the Association’s job recruitment resource, the AHCAP Career Center, can help you find what you’re looking for. Position-available and position-wanted listings are published bi-weekly as an attachment to the Association’s weekly electronic newsletter, AHCAP News You Need. For specifics about this job recruitment resource, contact AHCAP at ahcap@aha.org.
I heard AHCAP has a professional designation program. Where can I find details about this?
The latest information regarding the cHAP designation is always available at AHCAP Online. You may also view a list of those in our membership who currently hold cHAP designation and read about their accomplishments online.
How can I submit an article to the Association’s member newsletter, Notations?
If you are interested in submitting an article for Notations, please send a short outline or brief statement of an idea to Diana Hammer at dhammer@aha.org prior to the development or submission of a manuscript. For additional details, please see the Notations Author guidelines.
How can my company list in the AHCAP Buyers Guide?
To list your company in the Association’s Buyers Guide, a searchable online directory of healthcare vendors and consultants, please contact Diana Hammer at dhammer@aha.org.
Using the AHCAP Website
How do I register on the Members Only area of the AHCAP website?
To register on the AHCAP website, you will need your 10 digit membership number. Please follow the steps below for the registration process. Also keep in mind, username and passwords created are case sensitive.
- Choose a username, password, and complete the contact information section of the form. When finished, click ‘continue’.
- Select 'Association of Healthcare Administrative professioanls (AHCAP)' and enter your membership number. Be sure your membership number begins with 000. When finished, click ‘continue’.
- Now you will be able to access all Members Only areas on the AHCAP website.
If you have any difficulty when registering for the Members Only area, please contact the AHCAP offices at (312) 422-3700 or ahcap@aha.org and a staff member will be happy to walk you through the process.
I have lost my password to the Members Only area of the AHCAP website, what do I do?
On the login screen of the Members Only area, please click on ‘Forgot Password’. Complete the form and a temporary password will be e-mailed to the address provided when you registered.
Once you login with this temporary password, you will be prompted to change the password. If you continue to experience difficulty and cannot locate your username or password, please contact the AHCAP offices at (312) 422-3700 or ahcap@aha.org and a staff member will be happy to assist you.
How do I stop spam filter categorizing AHCAP emails as spam?
If you are experiencing difficulties in receiving e-mail from AHCAP, please try the following:
1. Add AHCAP's "from" e-mail address to your address book:
- Hotmail- Place the "from" addresses ahcap@aha.org and ahcap@mail142.subscribermail.com in your safe list. The safe list can be accessed via the "options" link next to the main menu tabs.
- AOL- Place the "from" addresses ahcap@aha.org and ahcap@mail142.subscribermail.com in your address book.
- Yahoo! Mail- If AHCAP's electronic newsletters are being filtered into your "bulk" folder, open the e-mail there and then click on the "This is not spam" link next to the "from" field.
- Other Providers- If AHCAP's electronic newsletters are being filtered, add ahcap@aha.org and ahcap@mail142.subscribermail.com to your address book or contact list. If this option is not available, try moving the email into your "Inbox" or forwarding it to yourself.
2. If adding AHCAP's domain to your e-mail address does not help, you may need to provide your facility's e-mail administration with information to "white list" AHCAP's e-mail servers:
- The return path is mail142.subscribermail.com, the domain is subscribermail.com, and the IP address is 63.240.155.142
Other Inquiries
How do I know if my healthcare employer (hospital) is an AHA member?
Please fill out this online form completely and our membership office will respond with the information you need via e-mail.
I'm a researcher looking for specific hospital and/or healthcare statistics information. Where can I find this information?
You can contact the AHA Resource Center online here or call 312-422-2050. The Resource Center provides timely, high-quality health services information--quickly and easily.
I'm looking for job opportunities in healthcare and/or at the AHA. Where do I apply?
For career opportunities in the administrative field, please visit our employment opportunities webpage, for general healthcare related browsing, visit the AHA Career Center.
Where can I find the Patient's Bill of Rights?
The Patient Care Partnership replaces AHA's Patient's Bill of Rights. It can be found here on our website.
My company would like to exchange links with your Website. Where do I get permission?
AHCAP has many marketing, advertising and sponsorship opportunities, outlined on our website. To discuss these with a marketing specialist, please e-mail dhammer@aha.org.
How do I subscribe to your daily healthcare e-mail updates?
Click here to subscribe to AHA News Now.
How many hospitals are there in the United States?
Click here for this information and other quick facts on America's hospitals.
Where do I find a calendar of events?
Click here for a calendar of AHCAP events.
Click here for calendar events at AHA.
Where do I find information on the various awards given by the AHA?
Click here to access our awards page.
