Margaret Evans is a Licensed Professional Counselor practicing in Portland, Oregon. She graduated from George Fox University with a Master of Arts in Counseling. She has a Professional Certification from Enneagram Portland. She received an Integral Coach Certification from New Ventures West, Masters of Business Administration from Capital University and a Bachelor of Science in Business Administration from The Ohio State University. Her primary focus for continuing education has been the study of mindfulness, trauma, challenging the inner critic and the Enneagram.
Before entering the field of counseling in 2009, she was in the broadcasting industry working in sales and sales management for 20+ years. She has an understanding and compassion for work-related stress, career restlessness, confidence issues, creating work-life balance and managing personality challenges in the workplace.
Lisa Featherston is an administrative professional with close to 40 years of experience, 32 of which have been in healthcare. She joined Mercy Hospital St. Louis as the Administrative Receptionist in 1988, advancing in the C-Suite and served as Assistant to the President for Mercy Hospital St. Louis for most of her 32 years. After her Executive’s promotion in 2020, she moved to Mercy’s corporate office and currently is Senior Executive Assistant for the Executive Vice President for Mercy Health’s operational division.
Featherston has been an active member of AHCAP since 1998, and has served on the Membership, Scholarship, Education and Conference Planning Committees as well as the Board, serving as Board Chair in 2015-2016. Featherston is also an active member of her state association, Missouri Healthcare Executive Assistants, and has been since its inception in 2002. She served on the board in 2002-2007, serving as board President in 2005-2006. She continues to stay active, serving on the Conference Planning, Bylaws and Nominating Committees.
International speaker, trainer and author Sandy Geroux, M.S. has more than 30 years of administrative, business and leadership experience. Since 2000, she has conducted over 125 motivational keynotes, training programs and workshops for 15,000+ administrative professionals, helping them become “invaluable,” create career opportunities and achieve their personal and professional dreams. Her clients include industry associations, Fortune 500 companies and U.S. government agencies.
Author of three books, Sandy is a contributor to business publications, including Entrepreneur, ASAP and Executive Secretary magazine. She is also the recipient of sales, professional and community service awards. She has served in leadership roles for the National Speakers Association’s Central Florida Chapter and two Central Florida children’s charities.
Sandy combines corporate, entrepreneurial, entertainment and training experience and her programs overflow with practical ideas and tips to help attendees succeed. Her dynamic speaking style has been described as enthusiastic, energetic and extremely motivating!
Ingrid Hamel began her role as an executive assistant at the California Hospital Association in 2013. Since then, her role expanded to governance administration for the various boards that undergird the work of the organization. With over 30 years experience as a health care administrative professional, Ingrid’s previous experience includes medical billing, medical secretary, health education logistics and operations management for Kaiser Permanente, Sutter Health, Shriners Hospitals for Children, and others – with a break in between to raise three children and manage a home business for medical transcription.
Always looking to learn new and better ways to streamline workflow, Ingrid joined AHCAP’s Education Committee in 2021. The exchange of ideas and comradery within the committee are remarkable, and she counts it a privilege to serve. Ingrid is inspired by her four grandchildren. In her free time, she enjoys playing table games with her family, reading spiritually motivating books, and trying to keep her garden alive.
Over the past 25 years Allison has studied and developed tools that improve communication, build confidence, overcome Impostor Syndrome and create healthy relationships at home and work. Between 2007-2014, she had two babies, finished her Master's thesis and ran a team with as many as 37 direct reports in the People Ops department of Google. During this time, Allison suffered from Impostor Syndrome, perfectionism and the disease to please. Everything looked great on the outside, but she was falling apart on the inside.
What people couldn't see was Allison snapping at her children, crying nearly every day and her sleep interrupted at 3:00 AM to a spinning mind hyper-focusing on the unending to-do list, re-living personal mistakes and stoking fears around disaster befalling her and her family. In 2016, Allison discovered Seattle Life Coach Training, where she is now an instructor. Coaching brought together her love of supporting people during vulnerable times and practical "What do we do now?" sensibilities.
Allison now has the honor of helping women thrive in their careers while taking amazing care of themselves and their loved ones. She teaches groups and organizations how to lead with kindness, empathy and connection while empowering teams to do their best work. Allison is a woman who leads with heart, intuition and humor and lives her life with worthiness, compassionate honesty, vulnerability, integrity and authenticity. It’s not always easy, but it’s always worth it.
Michael Levitt is the founder & Chief Burnout Officer of The Breakfast Leadership Network, a San Diego and Toronto-based burnout media firm. He is a Keynote speaker (in-person and Certified Virtual Presenter), a Certified NLP and CBT Therapist, and is one of the world's leading authorities in burnout recovery and prevention. He is a Fortune 500 consultant, #1 bestselling author, and host of the Breakfast Leadership Show, a top 200 podcast on iTunes. He is a 2x Top 20 Global Thought Leader on Culture with Thinkers360. Michael is a former Healthcare executive, CIO, and CFO overseeing $2 Billion budgets, so he's seen and done it all.
Katherine Margard is executive assistant to the executive vice president and chief operating officer at OhioHealth, one of the largest healthcare systems in Ohio. She is a passionate advocate for promoting the administrative profession as a viable, meaningful and valuable career choice. She has established and helped grow administrative networking groups at OhioHealth and The Ohio State University. Katherine has been a featured speaker for several organizations and conferences, including APC Canada, the Ohio Hospital Association’s Executive Assistant network event, OSU Administrative Professionals, OhioHealth’s Administrative Professionals Business Resource Group, and Case Western Reserve University’s administrative network. She enjoys mentoring other administrative professionals and is a master at sniffing out free high-quality professional development resources.
Julie Perrine is an administrative expert, author, and all-around procedures pro. She has more than 25 years of experience in the administrative profession spanning several industries and serving in corporate and startup settings. Julie’s main mission is to guide, encourage, and connect administrative professionals to the innovative technologies, ideas, resources, and people they need as they work toward achieving their career goals. Her upbeat, straightforward, step-by-step approach to handling the opportunities and challenges facing administrative professionals gives them proactive strategies for developing a plan, creating forward motion, and achieving great results.
Julie is the author of three books, The Innovative Admin: Unleash the Power of Innovation In Your Administrative Career, The Organized Admin: Leverage Your Unique Organizing Style to Create Systems, Reduce Overwhelm, and Increase Productivity, and Become a Procedures Pro: The Admin’s Guide to Developing Effective Office Systems and Procedures. She has created several tools and programs for administrative professionals, including the Administrative Procedures Toolkit, Kick-Start Creating Your Administrative Procedures Binder Course, Professional Portfolio Builder, ePortfolio Builder and several ebooks. Learn more about Julie’s books and download free templates at AllThingsAdmin.com.
Julie writes regularly for the Executive Secretary Magazine, Sane Spaces, NAPO News, and the All Things Admin blog. She has been active in local and international organizations, including the International Association of Administrative Professionals (IAAP) and the National Association of Productivity and Organizing Professionals (NAPO).
Kara Price is a registered yoga teacher that has been practicing since 1998. Her first official certification took place in NYC in 2006 with a Vinyasa yoga teacher training as well as a Restorative yoga teacher training. One of Kara’s passions is to bring mindfulness and better posture to people who have to sit for the majority of their job. Once someone can become aware of their posture and how that affects their breathing, it’s a whole new world!
Bonnie Sanderlin, cHAP is an Executive Assistant to the President and the Vice President of Medical Affairs at Sentara Albemarle Medical Center. She joined the Elizabeth City, NC facility in 1985 and has managed the administrative suite and provided administrative support under the leadership of six Presidents (and four interim Presidents). Bonnie was one of the first AHCAP members to become cHAP certified and she is also a member of the North Carolina Healthcare Administrative Professionals.
Cassie Sauer is President and Chief Executive Officer at the Washington State Hospital Association (WSHA). WSHA represents all the hospitals in Washington State and works to improve the delivery, quality, accessibility, and affordability of health care. Cassie has primary responsibility for working with the broader membership for engagement in WSHA’s work and achievement of strategic goals. She represents WSHA on a variety of state and national task forces to advance health care. Cassie holds a Master’s in Social Work with a concentration in Public Policy and Administration from the University of Washington and a Bachelor of Arts with honors from the University of Virginia. She formerly was the Executive Vice President and the Senior Vice President for Government Relations at WSHA and the Director of Advocacy and Health Policy at The Children’s Alliance.