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AHCAP General Discussion
2/6/2018

zsmith
zsmith
Posts: 6
Hi everyone. I was wondering if anyone else is part of an Administrative Assistant committee? I formed one for my organization last year. We meet quarterly where everyone takes turns being the facilitator. Thus far our experience has been that people are struggling to come up with agenda topics. If you can let me know your experiences that would be great. Thanks so much.
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2/19/2018

Sarah Ahlstedt
Sarah Ahlstedt
Posts: 14
Our group is made up of the Admin Assistants in Administration. We support the executives of the organization. We meet every month. I am the facilitator. Oftentimes the agenda is composed of updates from the various departments. We all hear bits and pieces of what everyone is working on and this meeting allows us time to go a little deeper and offer support/advice. Here are some agenda items from past meetings: Code of Conduct, mandatory education, employee engagement, holiday schedule, upcoming retreats/important dates, recognition/thank-yous, changes to internal policies such as FMLA and extended illness bank. Hope this helps.
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1/9/2019

Joan.Jachowdik@stonybrookmedicine.edu
Joan.Jachowdik@stonybrookmedicine.edu
Posts: 5
I would love to start an Admin Committee. How did you go about organizing this? Did you need approvals to do so? Are there rules governing committees within an organization? I work for a state hospital.
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1/24/2019

Linda.M.Wilkinson@Hitchcock.org
Linda.M.Wilkinson@Hitchcock.org
Posts: 1
We do not really have an official Committee but the Admins within our area get together monthly (there are 6 of us). We sometimes just each bring issues we have been struggling with on work items (like calendar issues) and everyone gives input and suggestions on what they have done to solve their issues. Sometimes we invite speakers from the organization to present on things we are not real familiar with (such as security and how to appropriate handle outside threats). This month we are discussing our positions (which differ greatly from each other) and each of us will be presenting something about our job that others do not do (such as making travel arrangements and tips and tricks we have learned). Good luck with forming your committee.
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2/7/2019

gillespie@mgmc.com
gillespie@mgmc.com
Posts: 3
I am the executive administrative assistant at Mary Greeley. As a former member and leader in IAAP, I have a lot of experience in that area. During my performance appraisal last May, I told my CEO that I was interested in starting a group at Mary Greeley that would include clerical support staff. After attending the AHCAP conference in Las Vegas in July, I was excited to create a group for training, education, best practices, etc. The name of the group in the Mary Greeley Healthcare Administrative Professional's. We meet on the second Monday of every month over the noon hour. Attendees include executive secretaries, unit secretaries, patient admission representatives, etc. Topics have ranged from Outlook training to professionalism training to our HR education coordinator sharing information on various training and education opportunities. An average of 20-25 people have attended every session. In April, during administrative professional's week, we have a speaker coming in for a half day time management training session followed by a celebratory luncheon. I have been very lucky to have the full support of my CEO and the VPs at Mary Greeley, as well as the department directors. Feel free to shoot me an email if you have any questions.
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6/11/2019

stacey.roberts@bjc.org
stacey.roberts@bjc.org
Posts: 3
This discussion string is slightly dated, but I wanted to give my input. I am the facilitator of the Admin Professionals group at our hospital. Each month we try to highlight an area or service within the hospital such as our volunteers, our foundation, or tips from the marketing department. I also try to have some sort of education/technology training and, this year, we have began to create a standard operating procedures manual that can be used hospital wide. Each month we review which procedures have been created, tweak them, and brainstorm new procedures to add. It's a great time for all the assistants from our hospital to get together as one group and everyone really enjoys it.
edited by stacey.roberts@bjc.org on 6/11/2019
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9/10/2019

Lisa Miller
Lisa Miller
Posts: 10
We have a committee for all admin assistants throughout the organization. I haven't had the opportunity to attend but I believe they are informational in nature and are being organized by a team of department assistants. It's nice they took the initiative!
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9/17/2019

ddheffernan@mnhospitals.org
ddheffernan@mnhospitals.org
Posts: 4
We meet monthly. There are 9 admins in our association and the topics vary from meeting to meeting. As the facilitator, i request agenda items approximately 1 week prior to the meeting. We receive an update from our senior leadership team, review upcoming events/important dates, discuss any issues that arose since the last meeting, offer training on a new process, and update each other on what we have on our plates. Fairly informal.
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10/4/2019

gillespie@mgmc.com
gillespie@mgmc.com
Posts: 3
At our monthly meetings, we have had Outlook, Excel, Kronos (payroll software), cyber security, time management, and professionalism training. We also had education from Human Resources on training and reimbursement opportunities that are available to us. Many in our group had no idea they are eligible for the same training dollars as their co-workers. Most of our meetings have been led by our own staff. There is an amazing amount of talent among your staff - don't hesitate to invite them to speak. Future topics include personal security, crucial conversations, information about AHCAP membership and certification, and strength finders.
At one point, I was looking for topics and decided to do an icebreaker activity. Each attendee was asked to share the one thing they feel they are exceptionally good at in their position and one thing they wish they were better at or knew more about. Not only did this generate great conversation and a list of topics, it also helped identify people who are more comfortable speaking in front of the group. It's easy to sit in a group and talk about something you are passionate about, it's entirely something else to stand up in front of the group and do it. I've actually had several members ask to do a brief presentation. Another thing that I think is very important is for staff who are not part of the administration department to understand that the group is a safe place - kind of like Vegas - what is said during our monthly meetings, stays in our monthly meetings. The only time I share anything with my CEO is to brag about how awesome the group is!
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10/28/2019

Joan.Jachowdik@stonybrookmedicine.edu
Joan.Jachowdik@stonybrookmedicine.edu
Posts: 5
Have any of you taken the cHAP exam? Just wondering how hard it is/what kinds of questions are on it? My job will give a salary increase for every certification you get, so as a single mom, I could use any bump up in salary I can get! Also, anyone aware of other healthcare admin certification to get? Thanks for your help smile
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10/28/2019

stacey.roberts@bjc.org
stacey.roberts@bjc.org
Posts: 3
Joan, I have not taken the cHAP as I'm not quite eligible yet. However, I do have my certification through IAAP along with a specialty certification. I would encourage you to follow the link (http://mrhenterprises.com/CertOptions.shtml) and attend a free webinar TONIGHT from Marie Herman. She will be sharing the different certification options for administrative professionals along with what you will need to do to study and how to keep your certification active (if needed). This was an extremely helpful webinar that I attended before I decided on the CAP. Good luck to you!!!



Joan.Jachowdik@stonybrookmedicine.edu wrote:
Have any of you taken the cHAP exam? Just wondering how hard it is/what kinds of questions are on it? My job will give a salary increase for every certification you get, so as a single mom, I could use any bump up in salary I can get! Also, anyone aware of other healthcare admin certification to get? Thanks for your help smile
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10/28/2019

Joan.Jachowdik@stonybrookmedicine.edu
Joan.Jachowdik@stonybrookmedicine.edu
Posts: 5
Wow thank you Stacey! I have signed up for tonights webinar. Looking forward to it!!
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2/11/2020

Elisha DeNeal
Elisha DeNeal
Posts: 2
Our health system has an administrative group titled Administrative Professionals of Excellence (APex) and we meet monthly. We elect a President, Vice President, Secretary and Education Chairperson. If someone is in an administrative position they are automatically part of APex. We have a big celebration in April for Administrative Professionals Day and invite speakers to present on poignant topics. Each monthly meeting will include a "teachable topic" that will enhance the way we perform our jobs. We have been in existence for 10+ years. I will be happy to share previous agendas for our monthly meetings or from APex Day.

--
Elisha B DeNeal
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2/11/2020

Joan.Jachowdik@stonybrookmedicine.edu
Joan.Jachowdik@stonybrookmedicine.edu
Posts: 5
stacey.roberts@bjc.org wrote:
Joan, I have not taken the cHAP as I'm not quite eligible yet. However, I do have my certification through IAAP along with a specialty certification. I would encourage you to follow the link (http://mrhenterprises.com/CertOptions.shtml) and attend a free webinar TONIGHT from Marie Herman. She will be sharing the different certification options for administrative professionals along with what you will need to do to study and how to keep your certification active (if needed). This was an extremely helpful webinar that I attended before I decided on the CAP. Good luck to you!!!



Joan.Jachowdik@stonybrookmedicine.edu wrote:
Have any of you taken the cHAP exam? Just wondering how hard it is/what kinds of questions are on it? My job will give a salary increase for every certification you get, so as a single mom, I could use any bump up in salary I can get! Also, anyone aware of other healthcare admin certification to get? Thanks for your help smile
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2/11/2020

stacey.roberts@bjc.org
stacey.roberts@bjc.org
Posts: 3
Elisha - I would be very interested to see you past agendas. I like the structure of your group. Our admin group right now is me leading and assistants randomly joining meetings. It is difficult to get a good feel for what the group needs/wants.

Elisha DeNeal wrote:
Our health system has an administrative group titled Administrative Professionals of Excellence (APex) and we meet monthly. We elect a President, Vice President, Secretary and Education Chairperson. If someone is in an administrative position they are automatically part of APex. We have a big celebration in April for Administrative Professionals Day and invite speakers to present on poignant topics. Each monthly meeting will include a "teachable topic" that will enhance the way we perform our jobs. We have been in existence for 10+ years. I will be happy to share previous agendas for our monthly meetings or from APex Day.
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2/11/2020

Joan.Jachowdik@stonybrookmedicine.edu
Joan.Jachowdik@stonybrookmedicine.edu
Posts: 5
I too would be interested in viewing past agendas and ideas! Great!!
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4/9/2020

merlin1005@outlook.com
merlin1005@outlook.com
Posts: 1
I will echo Elisha's comments - I had the privilege of being the President of the APex group with her for several years. I am in the process of implementing one similar at my new hospital and hope to take it system wide after all of this craziness is over.
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