The AHCAP Book Club
Reading and reviewing books that matter!In June 2017, the Book Club read “Be a Kickass Assistant: How to Get from a Grunt Job to a Great Career” by Heather Beckel. In addition to serving as George Stephanopoulos’ personal and executive assistant, Heather Beckel also spent three years as Director of Corporate Communications for Polo Ralph Lauren. A general discussion has been set up on the AHCAP Discussion Board.
Master the Matrix
7 Essentials to Getting Things Done in Complex Organizations
by Susan Z. Finetry
Matrix roles are everywhere. The field customer contact person who has to work through a maze of resources to write contracts, negotiate delivery and troubleshoot product issues is in a matrix role. The product manager in Italy who is simultaneously accountable for numbers in her country, region and business unit despite the fact they are in conflict, is in a matrix role. And the HR person who reports to a globalized HR function, with a dotted line to the head of the business they support? Yes, again a matrix role.