Webinars Archive

Click on the webinar title to view the recorded session

2018 Webinars

Lean Management
Date - August 9, 2018
Presenter - Cheryl Murphy, SSM Health
Handout
Sponsor – MedPro Disposal

Addressing the Opioid Epidemic
Date – June 7, 2018
Presenter – Joe Bianco, Essentia Health 
Handout

Cybersecurity in Today’s Healthcare World 
Date – April 18, 2018
Presenter – Joe  Susai, SSM Health
Handout
Sponsor – MedPro Disposal

Embracing Organizational Change
Date – February 15, 2018
Presenter – Kent Rogers, Southwest Health System
Handout
Sponsor – BoardPaq


2017 Webinars

Spirit of Caring: Self Care
Date – November 14, 2017
Presenter – Missy Francisco-Carlson, Essentia Health  

Individualized Approach
Date – September 20, 2017
Presenter – Tracy Sullivan, Mercy Health

Just Culture
Date – August 10, 2017
Presenter – Pat Campbell, SSM Health

Guidance for Healthcare Governing Boards
Date – June 29, 2017
Presenters – Brian E. Dickerson and Nicole H. Waid, FisherBroyles, LLP

PMI - Project Management
Date – May 12, 2017
Presenter – Jim Wall,  SSM Health

HIPAA Compliance, Audits & Aggressive Enforcement
Date – March 28, 2017
Presenters – Brian E. Dickerson and Nicole H. Waid, FisherBroyles, LLP

Flexing Your Style: DiSC for Administrative Communication
Date – February 13, 2017
Presenter – Tracy Sullivan, Mercy Health
 

2016 Webinars

Unconscious Bias - Understanding the Impact of Bias in the Workplace
Date – November 17, 2016
Presenter – Reena Hajat Carrol, Diversity Awareness Partnership

Making Your Work Team More Effective
Date – September 22, 2016
Presenter – Carol Murphy, SSM Health

Brush Up Your Business Correspondence
Date – August 23, 2016
Presenter – Amy Popovich, Columbus State Community College

2016 Election: How Will It Affect Federal and State Healthcare Reforms?
Date– June 7, 2016
Presenter – Mark Seklecki, American Hospital Association

It's Your Career -- Drive!
Date– April 27, 2016
Presenter – Julie Bauke, The Bauke Group 

Transforming Healthcare as Healthcare Transforms - A Path to Virtual Care
Date – March 30, 2016
Presenter – Robert A Nicholson, Mercy Virtual      
    
The Impact of Medicaid Expansion
Date – February 18, 2016
Presenter – Debi H. Tucker, American Hospital Association
 

2015 Webinars

The Busy Assistant's Guide to Health & Wellness
Date – December 9, 2015
Presenter – Aline Holmes, New Jersey Hospital Association

Turning The Tables On Conflict
Date – October 29, 2015
Presenter – Greg Taunt, Mercy Health System

Putting Together the Pieces of Your Social Media Puzzle: Social Media in Healthcare
Date – August 19, 2015
Presenters – Kate Lauman, SSM Health

All About the Board: Understanding Board Governance & Board Meeting Management
Date – June 17, 2015
Presenter – Jessica Hritz, New Jersey Hospital Association

Asking the Right Questions – Interview Skills and Tips
Note that due to technical difficulties the recorded webinar is not available. However, you may click the link above to access the PowerPoint presentation.
Date – April 23, 2015
Presenter – Tanja Huston, SSM Health

Getting Started on LinkedIn and Facebook 
Date – February 11, 2015
Presenter – Emily Gustafson, American Hospital Association
 

2014 Webinars

AHCAP's cHAP Certification 
Date – December 10, 2014
Presenters – Kyna Powers, SSM Health Care and Lorrie Shreve, Lincoln Surgical Hospital

Writing Rules and Etiquette for the 21st Century
Date – December 10, 2014
Presenter – Lynn Gaertner-Johnston, Syntax Training

Taking Meeting Minutes:  Effective Techniques for Efficiency and Accuracy
Download the accompanying handout - Sample Meeting Minutes
Date – August 13, 2014
Presenter – Presented by Christy Crump

Tricks of the Trade – Microsoft Outlook
Download the accompanying handout.
Date – May 21, 2014
Presenter – Presented by Gini Courter, TRIAD Consulting

The Future of Education in Healthcare
Date – April 3, 2014
Presenter – Dr. Robert Rodriguez, American InterContinental University    
 

2013 Webinars

If I Wanted to Be a Meeting Planner, I Would Not be in Healthcare...Right? 
Date – November 6, 2013
Presenter – Dennis Centorbi, HelmsBriscoe

Culturally Competent Company Communicators
Date – August 14, 2013
Presenter – Rodolfo R. (Fito) Agraz, Ogletree, Deakins, Nash, Smoak & Stewart, P.

Social Savvy Advanced EI (Emotional Intelligence) Principles that Every Successful Professional Knows
Date – May 15, 2013
Presenter – Crystal Jonas, Tap Your Genius, Inc.

Memory Shock
Date – February 20, 2013
Presenter – Barry Reitman, Memory Shock
 

2012 Webinars

Increasing Efficiency and Decreasing Costs in Healthcare
Date – November 6, 2012
Presenter – Chris Tubbs, SSM Integrated Health Technologies

Current Issues and Trends of Healthcare Reform - Political Debate of Republican vs Democratic Healthcare Reform
Date – October 16, 2012
Presenters – John Wiercinski, Geisinger Health System and Robert Spinelli, University of Scranton

Health IT - This Changes Everything
Date – June 13, 2012
Presenter – Dr. James Walker, Geisinger Health System

Exploring the Benefits of AHCAP Membership
Date – March 27, 2012
Presenter – Rhonda Miles, BJC Healthcare
 

2011 Webinars

Current Issues and Trends of Healthcare Reform
Date 
December 8, 2011
Presenter 
Bruce Hamory, Geisinger Health System
Sponsor 
 Geisinger Health System

Accountable Care Organizations (ACOs): Transitioning to Population Management
Date 
November 9, 2011
Presenter 
– Jean Haynes, Geisinger Health System
Sponsor 
 Geisinger Health System

Game Plan for Administrative Professionals - Looking to the Future
Date 
 October 18, 2011
Presenter 
 Denise Webster, American Management Association

Career/Professional Development: cHAP Exam Preparation
Date 
 September 19, 2011
Presenters 
 Sandra Graves, Duke Medical Center and Gail Inman Hazelwood, Williamson Medical Center

Team Building: Effective Communication - Impacting Team Effectiveness/Ability to Meet Demands
Date 
 August 4, 2011
Presenter 
– Annie Wilson, Providence Health & Services Western Montana Region